Your booking

Add your team

Invite colleagues to this portal — they get their own sign-in link and see everything you see. Anyone with an email at your company domain can also sign in directly at any time.

License agreement

Invoices & payments

Questions about an invoice? Email partnerships@parasolprojects.com.

Billing details

Need to change these? Email admin@parasolprojects.com and we’ll update them for you.

Key booking terms

The rules that matter most on site. Everyone running your activation should read these — if that's not you, invite your on-site team below so they can confirm them too.

• Payment 1 locks in your dates; other than the fully refundable security deposit, payments are nonrefundable.
• Utilities & A/C, Wi-Fi, commercial liability insurance, basic trash removal 3×/week, taxes, and post-rental touch-ups & cleaning are included — provided on a best-efforts basis.
• Your merchandise and property are not covered against damage, vandalism or theft; weather-related losses are not indemnified.
• Painting and electrical work must be hired through Parasol; installation plans need advance approval.
• Celebrity or influencer activations require advance review and a security plan; crowd-related fines are your responsibility.
• No deliveries before check-in; no rowdy parties or loud music. Repairs beyond normal wear are billed at $90/hr against the deposit.

The full terms are in your license agreement below — these are the ones people most often ask about.

Welcome pack

Everything you need before and during your pop up — your team, check-in details, the space guide, floor plan, trash schedule and how to book production & marketing calls.

Can't find what you need? Visit the full Parasol Help Center for every guide, policy and how-to.

Pre-Pop-Up Checklist

Send us these before check-in so we can build your pop-up listing on the Parasol website, promote your opening, and get you cleared for day one. 0 of 7 complete

Documents

Terms of your booking

A reminder of the terms you agreed to when booking — the full version is always available below and applies alongside your signed license agreement.

• Other than your fully refundable security deposit, payments are nonrefundable. Repairs beyond normal wear are billed at $90/hr against the deposit; window vinyl removal is a $300 replacement cost.
• Your booking includes utilities & A/C, Wi-Fi, commercial liability insurance, basic trash removal 3×/week, taxes, and post-rental wall touch-ups & cleaning — all provided on a best-efforts basis (outages of Wi-Fi, utilities or trash collection can occur and are not indemnified).
• Damage, vandalism or theft of your merchandise and property is not covered, nor are losses related to weather, crime or pandemics — during your stay you have "ownership" of the space, with the risks and rewards that come with NYC commercial real estate.
• Bulk or high-volume trash removal must be arranged (and invoiced) in advance — the included service is basic collection only.
• No deliveries before your check-in date and time — packages arriving early will not be received or secure.
• Painting and electrical work must be hired through Parasol, and all installation plans need advance approval from our team.
• Celebrity or influencer activations require advance review of profiles and plans plus appropriate security measures; fines from crowds, sidewalk obstruction or disorderly behavior are your responsibility. No rowdy parties or loud music.
• Parasol staff, contractors, city officials or property management may access the space during your stay, whether you are present or not. Vacating early relinquishes the balance of your license period.

Guarantee foot traffic with Parasol membership

Our 500+ member community turns out for pop-ups that give them a reason to. Approve one simple perk and we bring a built-in crowd to your opening — free for you, and free for them.

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